Communicating well is key in almost all relationships, and that includes those surrounding freelancers and their existing and potential clients. In fact, being able to communicate well with clients can make or break you as a freelancer. Not only have you got to be good at chasing up invoice payments, negotiating time scales and fees, and pitching for work, you also need to be able to discuss the work at hand, and communicate with each client to establish what is required from you as a freelancer.
How other freelancers can help you
Services on websites such as Freelancers.xxx can really help freelancers enhance their listings on freelancer marketplaces as well as their own websites; by offering services such as voiceovers, blog writing, and many more. These types of services can really help you as a freelancer in targeting the right audience for the services you offer. They can help you engage with them and help you deliver your message as clearly and concisely as possible. Here are a few detailed examples of how freelancers can help other freelancers when it comes to communicating with the customer:
Voiceovers
A professional voiceover is the ideal companion to any infomercial or similar type of visual animation. You can hire someone with a clear and relatable tone and accent, appealing to your target audience, be it young and hip or more traditional and serious. You can win trust and confidence with the right voiceover for your desired demographic, and this will help you win clients as well as communicate with existing customers.
Video Presentation
Video presentation not only captures the essence of your business, it helps you in communicating well with your target audience. As with voiceovers, it takes you that step further in giving a presentation with impact. Video presentation communicates with clients and potential clients in a clearly visual way, and it can go the extra leg by having the presenter dressed in a certain way to form a certain impression, as well as using their body language to help convey a particular message.
Blog Posts
Most freelancers and businesses have a blog that communicates to their readers what they are about. It can be articles related to their niche, their thoughts and ideas on topics, as well as examples of their own work. This can give interested parties something to reference against.
Portfolio
If you create visual work, anything from photography to websites, then it is likely you will have a portfolio to show your clients. This is also very useful when it comes to offering freelance writing services, be it copywriting, CV writing or anything else. Examples of your work will help to communicate what you do and the styles you can offer.
Social Media
Social media is a super power, and you have no excuse not to communicate with potential and existing customers in this way. You can interact with followers and post information about what you are doing or working on currently. Also, dealing with any client queries over social media is the perfect way to demonstrate professionalism and customer care.
Other ways of communicating well with your customers include email newsletters, guest blog posts and more. All these methods will help you communicate with clients, and there are many freelancers out there who are willing to help you utilise them.
